This course covers the main aspects of software automation in healthcare. Information on diverse software solutions in healthcare and the impact of digital transformation on organizations’ business processes is explained in the course. This course provides a deeper understanding of process automation, Customer Relationship Management systems, conversational agents, decision support systems, and digital twins in general and in healthcare.
The goal of the course is to raise students’ competence in software automation in healthcare domain across organizational, specialist, and patient levels.
COURSE LEARNING OBJECTIVES
- Enhance understanding of processes that can and cannot be automated in healthcare.
- Deepen knowledge of which information technologies can be utilized for software automation in healthcare.
- Develop the ability to analyze potential changes and risks related to software automation in healthcare.
- Develop skills in applying information technologies to software automation.
RECOMMENDED SCHEDULE FOR COURSE TOPICS
- Each practical assignments (if presented in the module) requires additional time.
INSTRUCTORS
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- Aleksejs Jurenoks
- Marta Narigina
- Ērika Nazaruka
Course Content
Module 1: Impact of digital transformation
Module 2: Workflow vs Workload automation solutions
Module 3: Software Automation in Healthcare: what can and cannot be automated
Module 4: Real-time monitoring of patient healthcare (personal home solutions)
Module 5: Customer Relationship Management (CRM) systems
Module 6: Decision Support Systems
Module 7: Conversational agents and “patient – virtual diagnostician” communication
Module 8: Digital twins in healthcare
About Instructor
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